FAQ
For any questions not listed. Send us an email
Ordering & Products
At least 21 years of age.
No, you do not need a medical card to order with us.
It’s super easy! Just add your desired products to the cart, then follow the checkout prompts to make a credit card payment. Don’t forget to create an account during the process—you’ll earn points for future use! Happy shopping!
We totally get it—online shopping can be a bit nerve-wracking. But you can rest assured, we’re the real deal! Here’s why you can trust us:
- Positive Reviews: We have a treasure trove of glowing reviews from satisfied customers. Check out what they’re saying about us online!
- Secure Website: Our site uses top-notch encryption and security measures to protect your personal information.
- Transparency: We provide clear and detailed information about our products and services, so you know exactly what you’re getting.
- Customer Support: Our friendly customer service team is always here to help with any questions or concerns. We’re just a phone call or click away!
- Track Record: We’ve been in this industry for decades and have built a strong reputation for quality and reliability.
Your trust is our top priority, and we strive to provide a seamless and secure shopping experience every step of the way!
Shipping & Delivery
We ship to all 50 states. Just be sure to use a valid shipping address.
Good news! When you splurge and spend over $125 (after discounts and coupons), we roll out the red carpet with free shipping! If your cart is under $125, no worries—you can still get your goodies with a $15.00 flat rate shipping fee. Happy shopping!
Countdown to excitement! Your order will usually arrive within 1-4 business days from the shipping date. Sometimes, though, Mother Nature or other delays might slow things down a bit. If you’re in a remote area, give it a few extra days for your goodies to find their way to you.
Just a heads up, while we aim for speed, we can’t guarantee shipping times—delivery is entirely up to the postal wizards at USPS. Thanks for your patience and understanding!
Shipping with the best! We team up with USPS and use their Priority Mail service to ensure your goodies get to you swiftly and securely. For top-notch results, we’ve got you covered!
Stealth mode: activated! All our packages are discreet and smell-proof, like a ninja in the night.
- First, your goodies are snugly placed in a ziplock bag.
- Then, we vacuum seal them to lock in freshness and banish any odors.
- Finally, everything is tucked away in a plain, unmarked parcel with a simple shipping label.
We take extra care to make sure there’s no hint of what’s inside—no smells, no peeks, just pure surprise!
How do I track my order?
Exciting times ahead! Once you place your order, keep an eye on your inbox for your order confirmation email—it comes with a shiny tracking number. Just click the link in the email to follow your package’s journey.
Why doesn’t my tracking number work?
Oh no, your tracking number’s playing hide and seek? No worries, it’s usually one of two sneaky culprits:
- USPS might be taking its sweet time updating their system. Give it 1-2 business days, and it should pop up.
- Double-check that the tracking number is typed in correctly—sometimes those tricky digits like to dance around!
Still having trouble? Just give us a shout, and we’ll help you track down your package!
My package says delivered but I haven’t received anything. What is happening?
Delivery déjà vu? If your tracking info says your package has been delivered, but it hasn’t shown up yet, don’t panic! Sometimes, the Shipping Carrier gets a bit ahead of themselves.
Wait at least 2 days after getting that delivery notice before reaching out to us. If your package still hasn’t made an appearance,
Please take a moment to inspect your goodies right after they land on your doorstep. If you find any damaged or incorrect items, don’t fret! Just give our super-friendly customer service team a shout at [email protected] with supporting pictures. We’ll swoop in faster than a superhero to make it right! 💪🌟
Payment
We’ve got you covered! We happily accept payments via credit/debit card, Zelle, and CashApp Crypto payments. You can choose your payment method at the checkout page.
Your payment security is our top priority! Our website uses state-of-the-art encryption and security measures to protect your personal information. Think of it as a digital fortress, keeping your payment details safe and sound. Shop with confidence, knowing your data is in good hands!
The charge will show up as a non-descript name for your privacy and discretion. This name will be specified in the payment confirmation email for every order. If you’re unable to find that email, contact us at [email protected] and our support team will assist you.
Sit back and relax! We’ll start processing your order within 1 business day. Once we’ve packaged it up and dropped it off at the post office, you’ll get an email with all your shipping info.
Changed your mind? No problem, as long as your order hasn’t shipped out yet, we can offer you store credit. Just remember, no refunds on payments made—store credit only.
Returns
Got an issue with your order? We handle all order issues on a case-by-case basis. If you received a defective product or something different from what you ordered, we’ll make it right with store credit for future purchases. To help us resolve the issue, please submit a picture showing the problem. We always strive to make it right and stand by our products. For more info, please reach out to our customer service team through
Need to make a change to your order? Send an email to our customer service team ASAP! While we can’t guarantee we can catch it in time, we’ll do our best. Our super speedy order processing means we work fast to get your goodies on their way!
Time’s ticking! If you need to make changes to your shipping address, act fast—we only have about an hour after your order to make those adjustments. Hurry and let us know!
Want to cancel your order? If your order hasn’t shipped out yet, please reach out to us using the link below.
Please note that we strive to get your order to you as quickly and accurately as possible. Once your package is on its way, canceling the order may not be possible.
Points and Rewards
To receive points, you will need to create an account with us and not check out as guest.
For each $1 you spend with us, you get 1 reward point. For every 20 reward points that you accumulate you’ll earn a $1 discount which you can apply to any future orders with us.
You can redeem your reward points on the ‘cart’ or the ‘checkout’ page. Please note, points are not earned on shipping costs.
20 Reward Points = $1
100 Reward Points = $5
1000 Reward Points = $50
You can earn additional reward points from product reviews. You’ll earn 10 reward points for every review made. You can only do a review on items that you have specifically purchased.
When ordering please create an account. Once you place your first order as a member you will begin earning points.